Ordinarily, orders made by 2pm (Eastern Standard Time) will be shipped the same day. **As of April 3, 2020 - until further notice, orders made by 12pm (Eastern Standard Time) will be shipped the same day.**
Free shipping within Australia will be an option for orders over $80 - Regular Post only.
Express Post is the fastest delivery from our location (Leura) to yours. This may not be an overnight service depending on your location, but is still "fastest possible delivery" in Australia Post's words, and we find this to be the case.
Tracking is included with both Regular and Express Post services within Australia.
We will ship your goods within 24 hours, or we will advise you of any delay. Shipping within Australia by regular post will take three to five business days in a normal service, though around holidays the time is increased a little.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.
As some soaps are affected by heat, please be aware of where your package is addressed - sometimes a domestic postbox can be like a small oven, so please be advised to have it sent to another location if that is the case.
SPECIAL INSTRUCTIONS: Australia Post does not officially support special delivery instructions. Though we will try to convey them for you if we can, It's up to the discretion of the postie on the day. To best control your deliveries, perhaps consider signing up for a MyPost Deliveries card, which is free, and availing yourself of the Parcel Lockers or Post Office Pickup. Click HERE to find out more